Terms of Service
ENCHANTED SOLUTIONS LLC DBA Expert Skin Solutions
Welcome to ENCHANTED SOLUTIONS LLC DBA Expert Skin Solutions (“Company,” “we,” “our,” or “us”). By using our website, booking services, submitting a form, communicating with us, or visiting our spa, you agree to the following Terms of Service.
1. Services
ENCHANTED SOLUTIONS LLC DBA Expert Skin Solutions provides spa, wellness, skincare, and aesthetic related services.
All services are by appointment only and are subject to availability.
We reserve the right to refuse, modify, or discontinue services at our discretion, including when a service may not be suitable for a client due to health, safety, or treatment related concerns.
2. Appointments, Payments, and Cancellations
Appointments must be booked in advance online, by phone, through a booking form, or in person.
A valid payment method may be required to schedule or hold an appointment.
Cancellation or rescheduling requires at least 24 hours notice. Late cancellations or missed appointments may result in a cancellation fee or loss of deposit, where applicable.
Prices for services are subject to change at any time without notice.
3. Health and Safety
You agree to provide accurate and complete health, medical, and treatment history information before receiving any service.
Certain services may not be suitable for individuals with specific medical conditions, allergies, skin concerns, medications, pregnancy, or other health factors.
We reserve the right to decline, postpone, or modify a service if we believe it is necessary for your safety or treatment outcome.
4. SMS Terms and Conditions
By providing your phone number and opting in through our website forms, booking pages, consent forms, or other sign up methods, you agree to receive SMS text messages from ENCHANTED SOLUTIONS LLC DBA Expert Skin Solutions.
Our SMS program may include appointment confirmations, appointment reminders, scheduling updates, service notifications, account related messages, customer care messages, follow up messages, and occasional promotional offers related to our services.
Message frequency may vary depending on your interaction with our business, appointment activity, inquiries, and service history.
Message and data rates may apply according to your mobile carrier plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, we will confirm your unsubscribe status by SMS. Once confirmed, you will no longer receive SMS messages from us unless you opt in again.
For assistance, reply HELP to any message or contact us directly at:
Mobile carriers are not liable for delayed or undelivered messages.
SMS services are intended for individuals 18 years of age or older.
Consent to receive SMS messages is not a condition of purchase.
Mobile opt in data and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
For more information about how your information is collected, used, and protected, please review our Privacy Policy here:
5. Communications
By submitting your contact information through our website, booking forms, advertisements, or other communication channels, you agree that we may contact you regarding your inquiry, appointment, services, or account.
Where you have provided consent, we may also contact you with relevant updates, promotions, or service related information.
You may unsubscribe from marketing emails by using the unsubscribe link included in our emails. You may opt out of SMS messages by replying STOP.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, design elements, and branding, is the property of ENCHANTED SOLUTIONS LLC DBA Expert Skin Solutions or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content without prior written permission.
7. Limitation of Liability
Our website and services are provided “as is” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, ENCHANTED SOLUTIONS LLC DBA Expert Skin Solutions is not liable for any damages, injuries, losses, or claims arising from the use of our website, services, communications, or treatment outcomes, except where prohibited by law.
You understand that results from spa, skincare, wellness, and aesthetic services may vary from person to person.
8. Third Party Links
Our website may contain links to third party websites. We are not responsible for the content, accuracy, privacy practices, or security of external websites.
Use of third party websites is at your own risk.
9. Changes to These Terms
We may update or modify these Terms of Service at any time. Updates will be posted on this page with a revised effective date.
Continued use of our website, services, or communications after changes are posted means you accept the updated Terms.
10. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
11. Contact Information
For questions about these Terms of Service, please contact:
ENCHANTED SOLUTIONS LLC DBA Expert Skin Solutions
8206 Leesburg Pike #202
Vienna, VA 22182
United States
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